May 15, 2020

When you purchase a previously owned automobile, you may feel like you are taking a risk with your choice. At Bill Knight Ford, we want you to feel confident with the decision to purchase one of our previously owned vehicles.We offer the Royal Shield Warranty for our previously owned autos.

What Is The Royal Shield Warranty
The Royal Shield Warranty is an extended warranty backed by Ford. This warranty allows for repairing or replacing of defective parts or repairs that are needed due to poor workmanship. Normal wear and tear that is a result of defects in parts or workmanship can also be eligible for repairs under this plan. The warranty is a limited warranty meaning the coverage only applies to certain specified components.

Which Vehicles Qualify For The Royal Shield Warranty
The Royal Shield Warranty is specifically for previously owned vehicles. Many of the previously owned vehicles at Bill Knight Ford qualify for this warranty coverage. Vehicles that are clearly identified as being sold in “as is” condition do not qualify for the coverage. All other pre-owned vehicles on our lot will have the Royal Shield Warranty included as a standard part of the transaction.

How Does The Coverage Work
The Royal Shield Warranty provides 6 year or 60,000 mile comprehensive coverage. Each vehicle that qualifies for coverage has been inspected by a qualified Ford certified technician to verify the working order of parts and components. Buyers have access to a free report of the vehicle’s history. This report can be viewed in person or online. All makes and models are eligible provided they pass inspection and have a satisfactory vehicle history report.

What Are Owner Responsibilities
For Royal Shield Warranty coverage to apply, the purchaser must operate and maintain the vehicle in a way that complies with suggestions provided in the owner’s manual. Records of maintenance should be kept that indicate the date, type of maintenance, and the vehicle’s mileage at the time of the performed maintenance. Owners should be prepared to provide these records if necessary when they are requesting warranty covered repairs.

Where To Go For Repairs
When a warranty repair is needed, it is often best to return to the location where the vehicle was purchased. That isn’t always possible,though. The service department at Bill Knight Ford is available to help you with your warranty repair needs, even if you didn’t purchase your vehicle from us. If you did purchase your vehicle at Bill Knight Ford, and you find yourself in need of a repair away from home, you can request a repair at the Ford dealership in the town where you’ve been stranded.

If you would like more information on which components are covered under the Royal Shield Warranty, or if you would like additional information on any aspect of the program, contact the professionals at Bill Knight Ford in Tulsa, Oklahoma.